Project Support

We can help ensure that your SAP project will be successful – on-time and on-budget. HRPS Consulting is one of the best known SAP consultancies and provides one-stop access to functional and technical SAP support.

HR Professional Services has team of 200+ professionals both Onsite & Offshore delivering critical solutions for Digital transformation to large corporations throughout US, Ireland and India.

In today’s rapidly evolving technological environment, our team of engineers helps your business grow and develop. Our expertise covers wide range of advanced technologies and our employees can solve your business problems in an optimized, cost effective way with quality. We will support you from project design to implementation, deployment & production support.

We have the best IT talent who can tackle various domains of your business. Whether your business is a start-up or a large business expanding, we can provide the business solutions that best suits your needs.

HRPS having capacity to deliver 24/7 technical support for the following:

• Project Teams with 15+ years of Project Management and Functional/Technical expertise
• Global and Domestic ERP Implementations
• Core ERP Project Resources for: FI, CO, SD, MM, PP, PS, PM, QM, WM
• Additional Project resources for BW, BOBJ, CRM, and BPC
• New Modules and Functional Enhancements
• Upgrades – technically or Functionally based
• Analysis of new functionality and releases and ROI on business goals
• Corporate Acquisitions and Divestiture project experience
• Post Go-live Project and ongoing support provided by Project Team
• Extensive EDI and Interface project experience
• Configuration of Business Process
• Conflict Resolution and Troubleshooting
• SAP Support Request Management
• Award Winning SAP Customer Service and Dedicated Resources
• Ticket status and reporting
• Extended Support Hours

Functional & Technical Support

SAP Support You Can Count On

When we started HRPS, we set out to solve a unique problem that many mid-sized businesses were facing: “Maximizing their SAP investment without hiring an entire team with an expensive list of expertise.” We do that every day through our 3 level support program.

Our 3 level support program.

Level 1

• SAP and Business Process Questions
• General End-user Support
• Create or Restart Batch Jobs

Level 2

• Simple Customizations
• Simple Configurations
• Troubleshoot Program Failures
• System Error Research
• Focus on How-To Issues
• General Application Diagnosis

Level 3

• ABAP Development
• SAP Script/Smart Form Development
• ALE and EDI Development
• New Business Unit and SAP Module Customization
• Continuous Improvement Concentration

SAP Solutions Tailored to Your Business

For 15+ years we’ve been helping companies focus on their core business while we support and maintain their systems. We work with your team to identify your unique needs. We’re not interested in fixing something that’s not broken, so we commit to providing support that is necessary with one goal in mind – Increase your profits.

Functional Support

• Core ERP Module Support: FI, CO, SD, MM, PP, PS, PM, QM, WM
• Functional Support for BW, BOBJ, CRM and BPC
• Configuration of Business Process
• Conflict Resolution and Troubleshooting
• SAP Support Request Management
• Award Winning SAP Customer Service and Dedicated Resources
• Ticket status and reporting
• Extended Support Hours

Technical Support

Exclusive access to dedicated SAP Functional, Technical/ABAP, NetWeaver/Basis

Our team is your team. Dedicated SAP consultants to every client.

Cost effective support

We save you money by providing full-time help for your part-time problems.

Stable and predictable support

Our support is available 24/7, 365. Be confident you have coverage during vacations and off-hours.

Expert knowledge through certified SAP resources

Our SAP knowledge has won us SAP’s customer Service Satisfaction award 5 years in a row.